How can we help?

A person reads every message. Many answers are below, too.

Talk to us

Email

Best for your account or a payment. Write from the address you sign in with.

Social

Send a message to @humbugg_app.

We will never ask for your sign-in code. Anyone who does is not Humbugg.

Common questions

Codes usually arrive within a minute. Check your spam or promotions folder and make sure the address is spelled right. On the code screen, Send a new code sends another.

No. Humbugg keeps your Secret Santa a secret. You can still message them in the anonymous chat on your exchange, and they can answer without giving themselves away.

Add Humbugg to your assistant, sign in with your Humbugg account, and ask in your own words. The steps for each are on one page. Add Humbugg to ChatGPT or Claude

Sign in to Humbugg, open Settings and choose Manage or cancel subscription. Plus stays on until the end of the year you paid for.

Yes, in full, within 14 days of a payment, as long as no exchange has been drawn with Plus since. After that we look at each request fairly. Duplicate charges are always refunded. Refund Policy

Sign in to Humbugg, open Settings and choose Delete my account. The Privacy Policy says what we keep and for how long. Privacy Policy